Privacy Policy

This Privacy and Cookie Policy governs your access to and use of any Comparehotel123 services, websites, applications, widgets, tools or other materials operated or otherwise provided by Comparehotel123 (the “Comparehotel123 Services”).

Comparehotel123 is committed to protecting and respecting our users’ privacy and we make it our highest priority to safeguard the confidentiality of any and all personal details which users of this site provided to us. As a visitor to or user of this site, you have the right to know and understand our information privacy practices prior to providing us with any of your personal details.

This page explains our Privacy Policy. This policy (together with our Terms of Service and any other applicable terms and conditions or documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.By using this hotel reservation site, you consent to (i) the collection and use of your IP Details, Personal Information and location data; and (ii) the use of Cookies, in accordance with this policy. If we change our privacy policy at any time, these changes will be reflected in this Privacy Policy.

Changes On This Policy

We reserves the right to modify this Privacy Policy at any time. If there are material changes to this statement on how Comparehotel123 will use your PII, we will prominently post these changes prior to implementing them and if you are registered with us, attempt to email you using your current email address on record with us regarding these material changes.

If you have questions about our privacy practices or need assistance with exercising or understanding your privacy choices, please contact our Privacy Officer at

How do we use your information?
We will use your information to provide you with a dynamic, personalised and secure service to offer you a truly rewarding online experience. Specifically, we will use your information for the following general purposes as long as you have given us your consent:

For registering your account: We will use the information that you provide to us when you register as a member on the website to set up and maintain your account. We will send you a confirmation email notifying you that your account has been set up. We may also obtain information about you from other sources and add this to your account profile for example, updated delivery details from couriers.

For fulfilling orders: When you place an order for products or services via the website or other distribution channels, we will use your information to process the requested transaction, fulfil your order and provide you with the products and services you expect.

For responding to your queries: We may use your information to respond to your queries for example, about an order or problems logging on, navigating the website or accessing your account. In order to address your query you may be contacted by email, over the telephone, or other communication method by a member of one of our customer services teams. We may also use your contact details to send you follow-up information about a booking (for example, regarding changes to booked travel or unavoidable travel disruptions affecting your journey in order to help you make alternative travel arrangements). Some information including customer e-mails received by us may be used by us for testimonials though your personal information, such as e-mail address or contact details, will never be displayed publicly by us.

For improving your onsite experience and providing you with information about products and services, special offers and promotions:

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